Privacy Policy

At Ann Chery, we respect your privacy and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.

1. Information We Collect

When you browse our website or make a purchase, we may collect the following types of information:

  • Full name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details (processed securely via third-party services)
  • IP address, browser type, and device information (for security and analytics)

We may also use cookies and similar technologies to enhance your browsing experience.

2. How We Use Your Information

We may use the information you provide for purposes such as:

  • Processing orders and handling returns
  • Providing customer support
  • Sending order confirmations, promotions, and updates
  • Improving our website and shopping experience
  • Ensuring website security and fraud prevention
  • Meeting legal and regulatory obligations

We never sell or rent your personal data.

3. Sharing with Third Parties

We only share your personal data with reliable service providers who support our operations, such as:

  • Secure payment processors
  • Shipping and delivery partners
  • Analytics and advertising platforms (e.g., Google Analytics, Meta Ads)

These partners follow strict data protection rules and use your data only as necessary.

4. Data Retention

We keep your personal data only for as long as needed to provide our services and comply with legal obligations. After that, your data is safely deleted or anonymized.

5. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt out of promotional emails
  • Withdraw consent (where applicable)

You can contact us at any time to exercise your rights.

6. Cookies

We use cookies to:

  • Remember your preferences
  • Track website usage
  • Improve your shopping experience

You can disable cookies in your browser settings, but some site features may not work properly.

7. Data Security

We use secure, industry-standard measures to protect your personal data from loss, misuse, and unauthorized access.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in the law or our services. Any changes will be published on this page with a new effective date.